Privacy Policy

Effective: January 27, 2026
Last Updated: January 27, 2026

hoian.co ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit hoian.co or use our services.

1. Information We Collect

We collect minimal data to improve your experience:

Automatically collected (via cookies/analytics):

IP address
Browser type/device
Pages visited
Referral sources

User-provided (contact/newsletter forms):

Email address
Name (optional)
Message content

We do not collect sensitive data like payment details, passports, or travel bookings.

2. How We Use Your Information

Site improvement: Analytics to understand usage and fix issues.
Communication: Reply to inquiries; send newsletters (opt‑out anytime).
Legal compliance: Respond to authorities if required.

3. Cookies & Tracking

We use:

Essential cookies: Site functionality.
Analytics: Google Analytics (anonymized IP) to track performance.

Manage via browser settings. No targeted advertising.

We never sell data. Shared only with:

Service providers (email tools, hosting) under strict agreements.
Legal requirements.

5. Your Rights (GDPR/CCPA)

Access: Request your data.
Delete: Remove your info.
Opt-out: Unsubscribe from emails.
Correct: Update inaccurate data.

Email hello@hoian.co with requests (response in 30 days).

6. Data Retention

Inquiries: 2 years.
Analytics: 26 months (Google standard).
Newsletters: Until unsubscribe.

7. Security

We use HTTPS, secure hosting, and limit access. No system is 100% secure.

8. International Transfers

Data stored on secure EU/US servers (Google Cloud). GDPR safeguards apply.

9. Children's Privacy

Not for children under 16. No knowing collection.

10. Changes to Policy

We'll notify via site/email for material changes.

Contact us: hello@hoian.co